Finding trusted online gambling site reviews can be difficult because most review sites are driven by money more than providing high quality, unbiased, honest reviews. We’re different because our team has been gambling online for real money since 2001. We’ve seen everything from online casinos that steal players’ money to online poker cheating scandals. We want to help you find the best online casino sites because WE want to play at the best casinos.
We Understand Your Needs
Too many online gambling review sites just blast out their “Top Sites” and call it a day. They do not take the time to realize that not everyone is looking for the same thing. At WorldCasinoIndex.com, you will find our recommendations broken into different categories based on what your individual needs or wants might be.
So if you’re a slots player, we review the top online casinos to play real money slots. If you want to play only games with a live dealer, we have a page for the best live dealer casinos.
The perfect site for someone else might not be the ideal site for you, and we get that.
We Review All Available Options
It is not only new online casinos that we delve into; we have everything covered.
In fact, we spend most of our days buried headfirst into online gambling sites. If we are not looking at new sites on the market, we are gambling online while reviewing and updating our opinions and rankings of older sites. It takes extensive research and hours of digging to get the real picture, and that is what we do.
We Update Our Rankings
A list of recommended online gambling sites is a lot like a new computer, or a new mobile phone. The second it comes out, it is already starting to become obsolete. What we mean is that it is essential always to be checking whether a gambling site that was quality yesterday is still quality today. This is what we do with all our recommended online gambling sites. By keeping our online casino reviews and rankings current, we know that we can offer you the best recommendations.
We Use Your Feedback
The last step in our process is listening to what you and other players have to say about the sites we recommend. We like to know what gambling sites you want, which you don’t, what worked for you, and what didn’t!
We don’t just listen to your feedback and throw in the towel. We take your input and pour it back into our online casino reviews, recommendations, and the resources that we provide for you. Our goal is to help you have an excellent online gaming experience, and we can’t do that if we aren’t ready to listen to you.
What We Consider in Our Casino Reviews
As many people already know, one of the greatest aspects of online gambling is the convenience that they offer players. In just a few minutes, players can sign up at an online casino or sportsbook and be wagering real money in their own homes.
However, there are many more aspects other than convenience which need to be taken into consideration when reviewing a gambling site. And we dig deep. Here is exactly what you can expect to see.
Location & Legal Restrictions
Online gambling laws vary greatly by country, and even by the state like in the US. So the first thing we consider is where are visitors are located. For example, UK online casinos are licensed and regulated by the government, so you’ll find some of the biggest casino and sportsbook brands in the world vying to be named the country’s “top online casino”. But in the US, most states don’t have legal online casinos, so that leaves US residents who’d like to play real money casino games online, with only offshore online casinos that allow US players.
Overseas casinos operating in grey markets like the US and Australia have fewer options for software providers. So we don’t measure UK casinos against US online casinos because it wouldn’t be fair.
Bonuses & Promotions
The majority of online casinos and gambling sites offer several promotions every month. These include welcome bonus and deposit bonus offers. Some of these signup bonus promotions involve monthly cash races, where the most frequent gamblers earn big prizes based on where they place on a leaderboard. Some of the simpler promotions offer new players a welcome bonus when they deposit.
Players are also automatically enrolled in a VIP program as soon as they start betting at a real money casino. And just like in a land-based VIP program, players can use their points to get huge rewards, or even exchange them for cash.
Aside from this, online casinos have something that is totally alien to land-based casinos: the deposit bonus. A casino deposit bonus is offered as an incentive to encourage players to make regular deposits. Some bonuses reach as high as $20,000! The variety of signup bonuses gives players of all bankrolls a chance to chase big money. Some high rollers may qualify for exclusive bonus offers in addition to the usual welcome bonus.
Quality Software
One major thing our experts look for in an online casino is the software providers it uses. Over the years, internet casino software has advanced rapidly to the point where there should rarely have any glitches or problems. Plus the graphics at most casinos are exceptional with everything from rich, colorful graphics for slots and video poker, to more realistic settings that will make you feel as if you are in a real casino. So if an online casino is powered by reputable software companies with a wide range of games like Betsoft, Microgaming, IGT, and Bally, we feel confident in recommending them.
Selection of Games
When it comes to game selection, high-quality casino games are a must. You don’t want to signup for an online gambling site to find it has a limited casino game selection or poor betting options. At a minimum, a casino should offer a large collection of online slots, video poker, plus popular table games like blackjack, roulette, craps, and baccarat. The bigger and more varied the games and wagers on offer, the better!Many online casinos these days have such a large variety of slots and game options that they trump the games at even the largest Vegas casinos. We will take this into consideration when ranking each and every online casino, sportsbook, and poker room.
Live Dealers
A live dealer casino is one that has actual dealers that you can see dealing as you play the game. Some real money casinos offer live dealer games like blackjack, roulette, and baccarat. If an online casino offers live dealer games, they are instantly more credible.
Secure Banking Methods
Making a deposit and cashing out should be fast and secure. If you want to be able to gamble online with a credit card, that deposit option should be available. So we look for casinos that offer reliable deposit methods and banking options such as eWallets (Paypal, Skrill, Neteller), credit cards (Visa, Mastercard, Amex), and cryptocurrencies (Bitcoin, Litecoin, Ethereum). Other secure deposit options might include cash transfer and prepaid debit cards. For withdrawals, checks by mail and wire transfer are two common banking options.
Customer Support
Great casino customer service is another must for our experts. Depending on where you gamble online, customer support options include phone, email, or have a live chat with a customer service representative. These are all excellent methods for having any gambling-related questions answered or problems solved.
However, if a casino has poor customer service, that’s often a red flag. You will find details of what is on offer at each site in all of our online gambling reviews.
Our Online Gambling Review Process
WCI gambling experts have over two decades of expertise in the online gaming industry. Like yourself, we all started as players who wanted a fun and safe online gambling experience. When you gamble online you’re trusting the casino site or mobile app with your personal and financial information. So we know the importance of putting players first when we review online gambling sites.
We aim to aim for our gambling reviews, to be honest, transparent, and up-to-date. Below are the criteria we use when comparing online casinos.
We strive for transparency. Our online casino review process is detailed and thorough. We understand your time is valuable, so we have shortened the process for you. We use the following criteria in our comparison of online gambling sites.
We Gamble for Real Money
Before we recommend a casino or gambling site we test it ourselves. Our team goes through the signup process, deposits real money, gambles, then cashes out. A lot of casinos have similar games and sports to bet on, so testing the casino ourselves gives us a good feel for how user friendly it is. Plus we look at the casino site’s performance and the reliability of the gambling site’s platform.
And while the casino verification process can take some time, our online casino reviewers want to experience a reasonable cashout time. Betting and withdrawing money at an online casino allows us to gauge the casino’s payout speed, which is one of the most important factors when making sure a casino gambling site is legit.
Our Team Researches Player Reviews, Complaints, & Testimonials
Although casino players are quicker to post a complaint about a negative experience, rather than a testimonial about a good or great online casino experience, we still find that it’s important to read reviews from other gamblers. Sometimes negative online casino reviews are justified (a player waiting months to get paid their winnings). While other times, players post complaints because they’re frustrated about losing, or a bonus gets voided because they didn’t read the terms and conditions for that promotion and broke the rules.
That’s why it’s important to check multiple sources of online gambling reviews and not just one player’s experience when you’re choosing a casino site.
We Visit Other Gambling Watchdog Sites
To verify our online gambling experience and to see if we missed anything, we compare online gambling sites on other reputable casino review sites like ThePogg, Casinomeister, and AskGamblers. If a gambling site gets poor reviews and complaints on those sites, we will reconsider recommending them and adjust our reviews accordingly.
Submit Your Own Casino Reviews, Compliments, and Complaints
Did we miss a casino or somehow get it wrong in one of our casino reviews? Please let us know if have feedback, or would like us to review a particular casino that we missed.